Special!

Description
RST Outdoor is a division of Red Star Traders, LLC - a direct import company focused on product development, overseas manufacturing and domestic distribution services. Red Star Traders product categories include jewelry boxes, men's gifts & furnishings, RTA furniture, and porcelain products. Our team of design and manufacturing professionals consistently deliver products that exceed the discerning needs of today's high end consumer. And our network of manufacturing partners and overseas production managers insure the highest integrity in production and strict quality control.
 
Tax Policy
You agree that you as buyer and we as shop owner are responsible for determining the amount of sales, use or other taxes that you may owe as a result of your Marketplace purchase. You also agree that as shop owner we are responsible to collect, to report and to remit any sales, use or other taxes as may be required under applicable law. You agree (a) that Rakuten.com has no responsibility to collect, report or remit sales, use or any other applicable taxes in connection with your purchase, and (b) to fully indemnify, defend and hold Rakuten.com harmless from any and all claims, demands, damages, awards, fines, costs, expenses and liability in any way associated with foregoing. Without limiting the generality of the foregoing, Rakuten.com currently automatically charges sales tax with respect to any marketplace products shipped to California.
We do not currently ship to PO Boxes, APO Boxes, or FPO Boxes. We use a variety of shippers, some of whom do not allow delivery to PO Boxes. To prevent the need to cancel your order after it has been placed, we do not allow orders to ship to any PO Boxes for any orders. Additionally, there are certain restrictions on exporting certain kinds of technology outside of the United States. These restrictions complicate or prevent our suppliers from shipping products to APO or FPO mailboxes. As a result, we do not ship to any APO Boxes or FPO Boxes.
RED STAR TRADERS 100% CUSTOMER SATISFACTION GUARANTEE • To receive a refund, you must contact RST by calling (877) 924-2090 option 2 or email returns@redstartraders.com. • You may return new items purchased from RST Outdoor Market Place within 30 days of delivery for a refund of the cost of the product. The RST product must be returned in the original packaging, including any parts, accessories, manuals, and documentation and must be in resalable condition to receive the allowable refund. • You will be required to pay the cost of return shipping to Red Star Traders. • Items must arrive at our warehouse within 45 days of the original delivery to you to qualify for a refund. • You can expect to receive your refund to be credited to your bank account within four weeks of the receipt of the product at our warehouse. • You must provide proof of purchase for return consideration. • To the extent permitted by law, all sales of RST products are governed by Utah law, without giving effect to its conflict of law provisions.
Information about how to contact us can be found in the Order History for your Rakuten.com Account. You can access your Order History at https://secure.rakuten.com/AC/Account/OrderHistory.aspx. Once you have accessed your Order History, then please locate the specific order that you wish to inquire about.

What to do if Your Order has been Shipped or Delivered
If your order has already shipped, then you can click the 'Contact Shop Owner' link (under the 'Available Actions' header to the right of the order listing) to access a Web form you may use to contact us. Rakuten.com Shopping holds its marketplace shop owners to high standards of quality, so you can expect a response back within one business day after contacting us.

What to do if Your Order is being Processed
If your order has not shipped, then you can click on our name in messaging located under 'Available Actions' to open up an email message with our email address already populated. Rakuten.com Shopping holds its marketplace shop owners to high standards of quality, so you can expect a response back from within one business day after contacting us.

If you do not see the 'Contact Shop Owner' link or if we have not responded after one business day, then please feel free to contact Rakuten.com Shopping at 1-800-800-0800.

Thank you for visiting our store! 

If you have any questions please feel free to contact us at: 

(888) 778-9248 

CustomerService@RSTBrands.com